Laszlo Bock the distinguished human resources director who helped transform Google into one of the more highly rated places to work at in the world, is stepping down after a decade working for the major search engine. Bock has helped emphasize the importance of autonomy, blurring the lines between work and play, finding a comfortable medium where employees feel comfortable and free to express themselves, yet still be highly productive. His book, “Work Rules! Insights From Google That Will Transform How You Live and Lead” can be found in major institutions like Harvard. Here’s what Bock has taught HR professionals who have closely followed his career path.
Onboarding should not be a cumbersome task. Google used to use strategies like math puzzles on billboards when it comes to hiring new talent. However, he streamlined the hiring process, allowing the company to grow substantially in his wake. He underlined the importance of not seeing employees as assets or moneymaking drones, but as complete human beings with a full range of needs. He helped bring about friendly policies that showcased the employee as important and valuable. Some of these policies include shuttle buses, free lunches, and employee ability to bring a parent to work. Employers need to realize that they have a direct influence with their employee’s hierarchy of needs, and they should influence that for the employee’s benefit.
Bock created a culture where accountability and trust were first – you should too. Despite efforts from Google to mix the right type of personalities and skill set to create the most productive teams, the results were abysmal. That was until Bock came along to research the hiring statistics of Google. He then found that trust and shared goals are what galvanized employees.
Obtaining new talent is more than just their written resume. Bock came to the revelation that one of the core issues of unemployment is that information on resumes tends to be asymmetrical, with skill sets that are hard to articulate on paper. The fault also lies on employers, as they too have a difficult time articulating exactly what they need from potential and onboarding employees. An online portal for HR services is an efficient way of bridging this information gap, connecting the employees with the tools that they need to familiarize themselves with their compensation packages and other peripherals.